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Digital Development Compass

The Digital Development Compass provides an analysis of national digital development based on a comprehensive collection of publicly available data sets on digital.

The Compass aggregates and synthesizes digital development indicators from over 180 public data sources into interactive dashboards across the pillars of the United Nations Development Programme's (UNDP) digital transformation framework. Users can interact with the data to understand the digital state of any nation (based on publicly available data) and see comparisons and recommendations.

Developed through an innovative partnership with GitHub, it is UNDP’s latest tool supporting Member States with their inclusive digital transformation journeys.

How the Compass Works

The Compass provides a score that assesses the digital maturity of a nation. This is determined by the seven pillars of UNDP’s digital transformation framework:

Each of these pillars is formed of various sub-pillars and their respective indicators, which can be mapped to a specific stage of digital transformation. Every stage is assigned a score, which represents the level of digital transformation maturity of a nation.

Let's walk through navigating an example in the Compass:

Basic
1
Opportunistic
2
Systematic
3
Differentiating
4
Transformational
5

Stages of Digital Readiness by Transformation Pillar

Business

Overall

Stage 1. Basic
Limited digital integration across sectors
Stage 2. Opportunistic
Growing technology penetration in key sectors
Stage 3. Systematic
Cross-sector collaboration. Seed financing
Stage 4. Differentiating
Digital coordinated across sectors. Venture financing
Stage 5. Transformational
Digital industry. Enacting digital responsibility standards

Financing Incentives

Stage 1. Basic
Mainly from international institutions
Stage 2. Opportunistic
Supported by angel investor ecosystem
Stage 3. Systematic
Significant venture capital support
Stage 4. Differentiating
Traditional banking available
Stage 5. Transformational
R&D grants and foreign venture capital available

Impact Commitments

Stage 1. Basic
Privacy policies + terms of service
Stage 2. Opportunistic
EU GDPR (General Data Protection Regulation)-type adherence
Stage 3. Systematic
Structure for commitment to positive socio-economic, technological and environmental impact
Stage 4. Differentiating
Public security, privacy, hiring audits/ transparency reports
Stage 5. Transformational
Open data + transparent algorithms + inclusive hiring practices

Startup Environment

Stage 1. Basic
Traditional business model, which requires lengthy paperwork, legal complexity, and numerous fees
Stage 2. Opportunistic
Existing office with the basic infrastructure in place (e.g. electricity, Internet)
Stage 3. Systematic
Protections exist for online businesses and the process to set one up is quick
Stage 4. Differentiating
Taxation, banking and employment are easy to do
Stage 5. Transformational
Digital contract enforcement. Government services are accessible instantly online

Technology Adoption

Stage 1. Basic
Businesses operate on email
Stage 2. Opportunistic
Businesses operate via chat
Stage 3. Systematic
Key sectors operate using a variety of digital tools for management
Stage 4. Differentiating
Most sectors operate using a variety of digital tools for management
Stage 5. Transformational
Majority of companies are digital by default

Foundations

Overall

Stage 1. Basic
Siloed to operate independently and/or missing key elements entirely
Stage 2. Opportunistic
Partially synchronized to operate together
Stage 3. Systematic
Fully synchronized to operate together while protecting user privacy and control
Stage 4. Differentiating
Using open standards and ensuring vendor and technology neutrality
Stage 5. Transformational
Ensuring universal coverage for individuals from birth to death without discrimination

Data Exchange

Stage 1. Basic
Data is limited, siloed, paper-based
Stage 2. Opportunistic
Some data is shared via image-based PDFs
Stage 3. Systematic
Data is shared via machine-readable PDFs and spreadsheets
Stage 4. Differentiating
There is a standard for publishing data that is increasingly adhered to. Majority of data is available
Stage 5. Transformational
Public data is published in a structured way by default and is API accessible

Digital Legal Identity

Stage 1. Basic
Paper birth & death registry
Stage 2. Opportunistic
Records digitized
Stage 3. Systematic
Records digitalized
Stage 4. Differentiating
Records integrated with government and business services
Stage 5. Transformational
Federated / self-sovereign ID system with multiple validators

Digital Payments

Stage 1. Basic
Traditional banking. Centered around bank accounts and paying through cash or checks
Stage 2. Opportunistic
Introduction of digital access to bank accounts. This is the digitization of traditional banking with debit and credit cards, and online banking to process cashless payments
Stage 3. Systematic
Prepaid accounts and mobile money. This includes prepaid payment cards, apps and mobile money accounts which may not require a bank account
Stage 4. Differentiating
Decoupling payment systems. This includes digital wallets where payment is initiated in a connected device, and the money remains in a bank or prepaid account
Stage 5. Transformational
Decoupling currency account. This includes digital wallets where money is converted into a private or local currency available only on the device or application

Government

Overall

Stage 1. Basic
Limited capacity
Stage 2. Opportunistic
First digital initiatives in siloes. Limited political support
Stage 3. Systematic
Shared vision and strategy. Vocally encouraged
Stage 4. Differentiating
Embedded in decision-making. Codified in administrative acts
Stage 5. Transformational
Culture of innovation. Codified in legislation

Capabilities

Stage 1. Basic
Tools are independently chosen, vary widely, and are limited in adoption
Stage 2. Opportunistic
Only enterprise-approved tools are allowed and rarely used
Stage 3. Systematic
Staff are skilled at operating online
Stage 4. Differentiating
Specialized tools are introduced. Redundant processes are automated. Coordination happens digitally across departments
Stage 5. Transformational
Agile working method is the norm

Digital Public Services

Stage 1. Basic
Services are done in paper form
Stage 2. Opportunistic
Initial digitization
Stage 3. Systematic
Initial digitalization
Stage 4. Differentiating
Adoption of and adherence to the Principles for Digital Development
Stage 5. Transformational
Creating replicable Digital Public Goods

Funding and Procurement

Stage 1. Basic
Digital budgets are collected from funds allocated to various departments
Stage 2. Opportunistic
Departments allocate digital budgets annually
Stage 3. Systematic
Digital is dependent on annual budget negotiations
Stage 4. Differentiating
Digital is supported by multi-year allocation of capital
Stage 5. Transformational
Multi-year budgets include funding for both operations and capital expenditures

Leadership and Coordination

Stage 1. Basic
Technology leadership is independent without formal executive sponsorship
Stage 2. Opportunistic
Digital has formal relationship only with their executive sponsor
Stage 3. Systematic
Digital has formal relationship with multiple executive sponsors across departments
Stage 4. Differentiating
Digital is vocally encouraged by senior leadership
Stage 5. Transformational
Majority of senior leadership values and supports digital transformation

Monitoring

Stage 1. Basic
Tight restrictions around releases & testing
Stage 2. Opportunistic
Projects are maintained for problems not improved with benefits
Stage 3. Systematic
User experience testing and metrics are tracked across digital projects after launch
Stage 4. Differentiating
Alpha-Beta-Live approach is standard with standard metrics for tracking success & impact
Stage 5. Transformational
Standard is operating publicly with data and information accessible

Infrastructure

Overall

Stage 1. Basic
Limited infrastructure. Access to undersea internet cables
Stage 2. Opportunistic
Growing internet service provider & mobile networks
Stage 3. Systematic
Growing connectivity. Limited developer & business ecosystems
Stage 4. Differentiating
Affordable connectivity. Strong supply chains. Growing tech hubs
Stage 5. Transformational
Universal broadband IoT. Inclusive ecosystems

Connectivity Technology

Stage 1. Basic
Limited broadband (mobile & ISP)
Stage 2. Opportunistic
ISP broadband urban. Mobile coverage rural
Stage 3. Systematic
ISP broadband main cities, wealthy areas. Mobile broadband coverage in main cities
Stage 4. Differentiating
Universal 4G. ISP broadband in cities affordable & easy to access
Stage 5. Transformational
Universal mobile broadband. Universal ISP broadband. Affordable, easy access, secure

Innovation Ecosystem

Stage 1. Basic
Universities with outdated curriculum & schools without internet
Stage 2. Opportunistic
Engaged diaspora
Stage 3. Systematic
Growing software developer ecosystem
Stage 4. Differentiating
Growing startup ecosystem and tech spaces. Prevalent digital education
Stage 5. Transformational
Growing venture capital ecosystem. Diversity in tech spaces and across ecosystems

People

Overall

Stage 1. Basic
Limited literacy. Cultural aversion to technology
Stage 2. Opportunistic
Limited digital literacy. Consumption-focused. Deep digital divide
Stage 3. Systematic
Growing digital literacy. Production increases. Technology embraced
Stage 4. Differentiating
High levels of digital literacy. Online financial transactions
Stage 5. Transformational
Limited digital divide

Culture

Stage 1. Basic
Digital is perceived as foreign
Stage 2. Opportunistic
Digital is perceived as risky
Stage 3. Systematic
Digital is perceived as innovation
Stage 4. Differentiating
Digital/ STEM education is prioritized
Stage 5. Transformational
Digital is perceived as a fundamental skill for society

Digital Literacy Skills

Stage 1. Basic
Knowledge of how to access digital tools
Stage 2. Opportunistic
Knowledge of how to use digital tools for personal use
Stage 3. Systematic
Knowledge of how to access digital tools for professional use
Stage 4. Differentiating
Understanding of how to identify and use new digital tools
Stage 5. Transformational
Knowledge of how to create digital tools and/or automations

Digital Wellbeing

Stage 1. Basic
Reducing e-waste
Stage 2. Opportunistic
Reducing physical security risks and online harassment
Stage 3. Systematic
Access to health services
Stage 4. Differentiating
Digital addiction monitoring
Stage 5. Transformational
Tracking and mitigating disinformation

Usage and Ownership

Stage 1. Basic
Significant mobile penetration
Stage 2. Opportunistic
Minimal digital divides in mobile ownership
Stage 3. Systematic
Significant computer penetration
Stage 4. Differentiating
Minimal digital divides in computer ownership
Stage 5. Transformational
Digital economy positively impacting average citizen

Regulation

Overall

Stage 1. Basic
Limited legal capacity
Stage 2. Opportunistic
Regulations support fundamentals
Stage 3. Systematic
Initial policies and laws established
Stage 4. Differentiating
Regulations enable innovation. Transparency online
Stage 5. Transformational
Foundations enabled. Regulations integrated

Cybersecurity

Stage 1. Basic
Spam prevention
Stage 2. Opportunistic
Cybercrime definitions
Stage 3. Systematic
Cybersecurity regulation such as reporting requirements
Stage 4. Differentiating
Encryption and anonymity standards. Central regulator
Stage 5. Transformational
Decentralization (eg Bug Bounties)

Data Standards and Protection

Stage 1. Basic
Intermediary liability protections
Stage 2. Opportunistic
Obligations applicable to each link of the data lifecycle (collection and processing, storage, transfer, and disposal)
Stage 3. Systematic
Cross-cutting obligations that apply to all links (responses to data breach, jurisdictional applicability, and rights of data subjects)
Stage 4. Differentiating
Central regulator
Stage 5. Transformational
Streamlined national and international compliance system

E-commerce

Stage 1. Basic
Transaction platform. E-payments
Stage 2. Opportunistic
Mobile. E-signatures
Stage 3. Systematic
Local fintech. Regulatory sandbox
Stage 4. Differentiating
Global fintech interconnections
Stage 5. Transformational
Cryptocurrency standards

Ethical Standards

Stage 1. Basic
Duties to disclose and advertising
Stage 2. Opportunistic
Terms & conditions of transactions, transparent/secure payment, and data protection
Stage 3. Systematic
Dispute resolution and redress and the right to withdraw/cancel
Stage 4. Differentiating
Transparency standards
Stage 5. Transformational
Manipulation protection

Fair Market Competition

Stage 1. Basic
Network neutrality
Stage 2. Opportunistic
Procurement mechanisms
Stage 3. Systematic
R&D grant systems
Stage 4. Differentiating
Gatekeeper definitions /anti-competitive conduct
Stage 5. Transformational
Information & data porting standards

Strategy

Overall

Stage 1. Basic
Basic foundations of digital transformation (particularly infrastructure and digital skills) are lacking hindering process for further stages
Stage 2. Opportunistic
Country is advancing in selected areas of digital transformation but without coordinated strategy
Stage 3. Systematic
Country is systematically advancing in key areas of digital transformation based on identified priority areas (e.g. skills, digital public services, etc.)
Stage 4. Differentiating
Country has clear strengths in digital transformation and foundational elements in place
Stage 5. Transformational
Country is advancing in all areas of national digital transformation based on an integrated strategy

Approach

Stage 1. Basic
Analog transformation
Stage 2. Opportunistic
Information technology transformation
Stage 3. Systematic
Digital transformation
Stage 4. Differentiating
Whole-of-society digital transformation
Stage 5. Transformational
Inclusive whole-of-society digital transformation

Ambition

Stage 1. Basic
Status-quo
Stage 2. Opportunistic
Improving through modernization, urbanization, and industrialization
Stage 3. Systematic
Improving through support of skills, production capacity, and IT technologies
Stage 4. Differentiating
Leapfrogging: bypassing traditional stages of development by jumping directly into the latest technologies to pursue new opportunities
Stage 5. Transformational
Leapfrogging: bypassing traditional stages of development by jumping into alternative paths of technological development involving emerging technologies with new benefits and new opportunities

A Digital Public Good

The software and data that are used to put together the Compass are open source and in the process of becoming Digital Public Goods.

Automations scrape publicly available spreadsheets, PDFs, and documents into a machine-readable format. Scripts normalize the data according to a UN-defined list of countries, regions, sub-regions, income groups, & territorial borders. Data is automatically updated as soon as international organizations release new reports. All code and data is transparent and available as a global resource on GitHub. Visit https://github.com/undp/digital-development-compass to see the latest.

The undp/digital-nation-dashboard GitHub repository

Methodology

  • Inclusion of datasets

    Based on: Reliability of source, relevance of source, quality of methodology, and both recency and breadth of data.

  • Data availability

    Transparency into % of data unavailable per country per sub-pillar.

  • Scoring

    Stage of Digital Readiness is determined from score of 1-5.99. Indicators are converted from Index Data or Calculated according to min/max from Raw Data. Scores are Weighted and Averaged into Sub-Pillar Scores. Scores are Weighted and Averaged into Pillar Scores & paired with a % Data Availability Rate. Scores are Averaged into a Country's Overall Score and paired with a Reliability Score. The Weighting of data and scores is under development.

  • Real Time

    The data that is aggregated and normalized is pulled in real time. As such, the scores adjust to reflect the latest available data.

  • Peer Review

    This tool is in Beta version; we are currently under scientific peer review with Expert Advisors. This tool does not intend or imply any form of statistical significance.

Through this effort, we pulled together as many reliable data points on digital development as possible. For more details on our methodology or to contribute to it, reach out to digital@undp.org.